Last Updated: 27 August 2026

At ETA Cosmetics, operated by ETA Retail LTD, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

1. Information We Collect

When you use our website, place an order, create an account, or contact us, we may collect information such as:

  • Name and contact details
  • Billing and delivery information
  • Account information
  • Order and transaction details
  • Information you provide when contacting Customer Care
  • Website usage and technical information, such as IP address, browser type, and device information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders
  • Manage your account
  • Provide customer support
  • Process payments and prevent fraudulent transactions
  • Communicate with you about your orders and services
  • Improve our website, products, and customer experience
  • Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to the services we provide unless permitted or required by applicable law.

3. Payments

Payment transactions are processed through secure payment providers. ETA Cosmetics does not intend to store complete payment card details on its own systems.

Payment providers may process your information in accordance with their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to ensure the website functions properly, remember preferences, understand website usage, and improve the overall user experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Payment service providers
  • Delivery and logistics partners
  • Website, hosting, security, and technology providers
  • Professional advisers where necessary
  • Government authorities or other parties where required by law

We do not sell or rent your personal information to third parties.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal or regulatory obligations.

When information is no longer required, it may be securely deleted or anonymised where appropriate.

8. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion where legally permitted
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request information about how your data is processed

To exercise your rights, please contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to third-party websites or services. ETA Cosmetics is not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policies of any third-party website you visit.

10. Children’s Privacy

Our website is intended for general consumers and is not specifically directed toward children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us.

ETA Retail LTD
Brand: ETA Cosmetics

For privacy-related enquiries, please use our Contact Us page.

We are committed to handling your personal information responsibly and providing a secure and transparent shopping experience.

ETA Cosmetics — Part of ETA Retail LTD